Testimonials

"When we set up our 3rd Party Call Centre 6 years ago, the team at NBCN helped us by making sure we implemented a future proof solution incorporating an advanced phone system, software and implementation consultancy.

Because their advice was impartial and considered, we sit here in 2010 still able to deal with anything our clients throw at us...in fact we are still ahead of our competitors."
Maureen Stanton - MD. On Net Comms

Why choose us?
  • We operate a "Consultancy, not Sales" policy
  • We only work with industry leading suppliers - Tadiran, Mitel and Splicecom. All of our platforms support VoIP and SIP working
  • We are specialist Home Worker solution providers
  • Our Project Managers deliver your solutions on time and on budget
  • We are also an OFCOM registered carrier. This means with us as your comms partner you get systems, software, implementation, support, calls and lines

Find out more about us »

It’s all so Simple...
  • Call us and we come out to see you
  • We investigate your requirements
  • We provide a fully costed proposal
  • Our project managers deliver your solution, on time and on budget

We then continue to support and advise you on an ongoing basis

Find out more about Phone Systems »

Special Offer - Free calls for up to 3 months for all clients joining our LCR network
FAQ's
  • Do I use Voice over IP (VoIP) as a solution?
  • Do you provide support options for my equipment?
  • How do I make sure I am getting the right system?
  • What is SIP?

Click here to read all FAQ's

Frequently asked questions

Do I use Voice over IP (VoIP) as a solution?

"Every clients requirement is different so there is no “one size fits all” answer to this. Typically VoIP is best suited to multi-site companies or those wishing to implement home/remote worker solutions. They can also make sense if you already have an advanced LAN (Local Area Network) setup."

Do you provide support options for my equipment?

"We do. In fact our national support team can offer a range of support options including 24/7 custom cover. One of the biggest benefits of dealing with NBCN is that we act as a single point of contact for ALL of your communications requirements."

How do I make sure I am getting the right system?

"Everyone says they supply the best. There are many solutions out there that may suit you. The key point is to make sure you are future proofed. Expandability and the ability to have home workers may not be key to you now, but they may become so. Legislation and taxation policy will make such features far more important in years to come."

What is SIP?

"Session initiation Protocol (SIP) is a very big noise in telecoms right now. The reason is that is does two things. Firstly it says that the SIP system you are looking at is standards based and less likely to become redundant. Secondly it means that you will be able to connect to SIP trunks, the new type of lines that will eventually become the standard replacement for your current BT lines."

Voice over IP (VoIP) & Home working Explained

Voice over IP (VoIP) allows your phones and hence users to be physically detached from your systems, because the voice signal is broken up into packets that travel over IP networks.

The internet is an IP network, and so by deduction, your telephone handsets can be located anywhere with internet access.

This could be on another site, at their home or even in an office on the other side of the world. They still appear to be working transparently on the system so they still get all of the system features and benefits.

 

Special off - Free setup on all SIP trunks ordered before July